A big goal that came out of Numotion’s annual employee meeting in January: “drastically reduce the cycle time to process orders and provide chairs,” says CEO Mike Swinford in a recent article in HME News
The timeframe for turning around orders has a “huge range,” Swinford says—anywhere from two weeks for a simpler order up to four months for a more complex order that involves, among other things, multiple payers. So it won’t be easy.
“It’s going to take hard work and collaboration with a lot of partners, including external parties, like referrals and payers,” he said, “and clients, in many cases, who will need to advocate for themselves.”
Read the entire article here