Melissa is Executive Vice President of Payer Relations at Numotion. She has accumulated 25 years of experience in payer contracting, customer service, accreditation and advocacy with United Seating & Mobility (USM) and Numotion.
She is responsible for payer relations with Medicare (CMS), 43 state Medicaid programs, more than 1,800 commercial payers, and for paving the way for protection of complex rehab technology benefits across the country. Melissa works with medical directors, clinicians and case managers to educate them on CRT and the positive difference that the right wheelchairs make in the lives of the people who rely on them to be mobile and independent.
Before her work at USM and Numotion, Melissa was Vice President of National Accounts for Wheelchair Professionals, a national CRT provider network. Through her work there she secured a national agreement with UnitedHealthcare and 150 affiliated health plans, including Aetna.
Melissa is an advocate for people with disabilities and lobbies in Washington, D.C. to educate legislators on the importance of CRT and in support of legislation that protects access to it. She is involved in national and local organizations such as the National Coalition of Assistive Rehab Technology (NCART), Users First, United Spinal Association, Ranken Jordan Pediatric Hospital and the St. Louis Variety Club. Melissa also serves on the board of directors of DePaul Hospital and is active with Numotion’s educational programs for managed care and payer groups.
Melissa has an associate’s degree in Applied Science from Lewis and Clark College and is finishing her bachelor’s degree in Mass Communication at Kaplan University.
Melissa lives in Bethalto, Illinois, with her son and daughter. She spends her free time on the sidelines of her son’s football games cheering the team on, shopping with her daughter, Jeep riding, playing the piano and photography.