For your upcoming appointment

  • Pet Safety: For the safety of your technician and pets, please put pets away prior to their arrival. 
  • Chair Policy: For legal and safety reasons, Numotion Employees will NOT be able to service the equipment while you are seated in the chair or assist you with transferring out of the chair. 
  • Inspection information: Our technician will do a Safety and Performance inspection and once they determine what is needed to fix your chair, they will turn the order in for processing.  We may or may not need to obtain a prescription or insurance approval. 

Communication

  • We will text you... 

    • The day before your scheduled appointment will include a window with the expected arrival time for your technician.  

    • When the technician is on their way to you on the day of the appointment. 

  • We will contact you by phone…  

    • If we need assistance obtaining a prescription or insurance approval.  

    • If there is any additional assistance needed from you.  

    • When we are ready to order any necessary parts.
    • ​When the parts are received and to schedule the installation appointment. 

​​myNumotion App

Account Details

  • If there have been any changes to your personal information, insurance or place of residence, please contact us immediately at the local branch or request changes via myNumotion to avoid potential delays.

Survey

  • Following your appointment, please take a moment to complete this brief survey at Numotion Listens regarding your Service experience so that we may better serve you and others.