Numotion / Speech Order Process and Timeline

Numotion Speech Solutions: What to Expect

4 Steps to a Funded AAC Solution

Step 1

Consult & Trial

Kick off the funding process by connecting with an AAC Specialist to find the right starting point. Rooted in feature matching and consultation, we will walk you through the hardware, software, and alternate access solutions available to you.

After deciding on a starting point, Numotion can support you in the trial process, providing guidance along the way as needed. We will review insurance coverage and criteria for funding right up front. Our goal at this stage is to get everyone involved comfortable with the solutions available, trial requirements and funding process should that be pursued.  

A smiling elderly woman sits on a chair with a young boy beside her touching a computer screen, while a young woman stands nearby, smiling and watching them interact as they explore the speech order process together.
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Step 2

Documentation Collection & Funding

Our Numotion Speech team collects and reviews documentation required by insurance, including the letter of justification from the SLP, the various documentation from ordering physician, and then submits to insurance for approval. We are contracted with a wide range of payors, which allows us to support customers in most states across the nation.  

Step 3

Order & Delivery

Once insurance approval is received and Numotion Speech team orders the requested equipment, we will reach out to confirm delivery details and address. The device is then sent to the confirmed shipping address. 

A woman in an office setting speaks on a landline phone. She wears a white blouse and lanyard, smiling as she engages in conversation.
A young man smiles while using a communication app on a tablet with colorful symbol-based buttons. He is seated at a table with a metal dolphin wall sculpture behind him.

Step 4

Ongoing Training & Support

Your Numotion AAC representative provides assistance with set-up, training, and ongoing technical support needs for the lifetime of the device. Support and training are customized based on the needs of the AAC user and the care team involved. We can help with tech support, warranty, and repair needs that may arise.  

Download Our Map-to-Chat Guide to Learn More About Our Order Process!
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