We know your mobility and independence are critical to you. For those of you with open orders, please know that we continue to do everything we can in working with our suppliers to ensure timely delivery of your mobility equipment or parts needed for a repair. We may occasionally need to adjust a previously communicated delivery date as component delays continue. Thank you for using Numotion and for your patience as we all work through these highly challenging global supply chain issues. 

Numotion's COVID-19 
Response: What you Need to Know

Service Coordinator, Aubrey, has been a Numotion employee since June of 2015. Aubrey started her journey in the Complex Rehab Technology industry in 2005. “I started working for a rehab company in Maryland as a receptionist,” said Aubrey. “My duties slowly became more and I learned a lot while working there. I was in awe of the people I met and knew what a difference we were making in their lives. I’ve worked as a service coordinator now for 12 years!”   

Aubrey heard about this role at Numotion from a former colleague who made the switch to Numotion and spoke highly of the work he was doing. During her time with Numotion, Aubrey has made a significant impact earning herself two employee awards including the ‘Best of the Best” award and recently an “All In” award from Northeast Regional Vice President, Amy Baker Warner at our National Leadership Conference. Aubrey’s favorite thing about her role is being able to help people.

“I love what I do! I do everything in my power to make sure each customer knows where their orders are in the process and are always informed. I try to speak to everyone on a “friend” level. I pride myself on treating each customer with that personal touch,” said Aubrey.  

Joe, a customer of Numotion depends on Aubrey and the service team in Rocky Hill, CT. “Joe’s first choice is to always come into the shop but with COVID-19 it was safer for us to come to him,” said Aubrey. “The Numotion Team follows the guidelines from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and other state and local health organizations to ensure our customer’s safety.”

“Aubrey is Joe’s service coordinator and is always available to help and get things done when we need them most. The service crew in Rocky Hill is our lifeline to living our best life even during a time like this,” said Megan, Joe’s mom.