In-Shop Service

In an effort to provide a path to faster service, Numotion is offering In-Shop service and repair at select branch locations across the country. The benefits of having customers bring their equipment to the branch include having more staff, tools, and parts available to complete the repairs quickly and efficiently.

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Remote Service

We are leading the way with technology designed to deliver the fastest resolution of your service issues.  Leveraging a secure and safe video connection, to connect you with a certified service technician who speaks with you or a caregiver on the phone and uses the live video stream to diagnose many issues without a visit. This insight allows the tech to order a part for installation at a scheduled time or in some cases talk you through simple procedures to resolve the problem completely. Either way – it saves you valuable time.
 

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Service Technicians

Our service technicians play an important role in keeping you safe and comfortable. Before working with customers, our Numotion technicians attend a structured training program. Here, they learn about all the technical aspects of wheelchairs and how to provide the best service for our customers.

Each center uses specialized testing, equipment and tools. We’re also staffed with certified experts who have years of experience with a variety of wheelchair manufacturers and other brands. We’re always here to help — even if you didn’t buy your product from Numotion.

Safety and Performance Inspection

We know exactly what should be expected from a wheelchair. To ensure your wheels meet our high expectations, we perform a safety and performance inspection at every service appointment. This gives you and us the peace of mind that your equipment is working as well and safely as possible. We will check each bolt and do a thorough inspection of every part, including:

• Electronics
• Motor assemblies
• Wheel assemblies
• Casters
• Cushions
• Positioning devices
• Arm and foot rests
• Frame 

Your wheelchair should get an inspection at least once a year. Staying on top of the little repairs or tune-ups can help prevent the need for more drastic repairs and keep you in motion, and being informed about your wheelchair's power batteries can be especially helpful.

Numotion service technicians can help you in your home or at one of our nationwide locations.

Insurance Coverage

Many services are covered by insurance. We accept most major funding sources and health plans. For services not covered by insurance, we accept check or credit card payments.

WheelTime with Daniel and Shea

Numotion’s Daniel and Shea provide DIY tutorials for your wheelchair. From wheelchair dos and don’ts to battery best practices, WheelTime can help you keep your wheelchair in top form.
 

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