Morgan is thirty-three years old and from Upstate New York. In 2017, she suffered a spinal cord injury and was diagnosed as a C 4/5 ASIA A Complete.
As a former Executive Chef and Culinary Institute of America Alumni, Morgan loves all things related to food, farming, and ecology. She also enjoys spending time with her service dog Star, participating in adaptive sports, and is learning Spanish as a second language.
In her powerchair, Morgan can remain independent and mobile. “I have absolutely zero functional ability until I’m able to get into my chair,” said Morgan. “With that, I’m able to access the world and helps me to accomplish everything I do both in public and social settings to maintain a lifestyle, I would’ve had before my injury. Also, in my home which I can maintain and live alone in with the assistance of care in the morning and at night.”
Morgan has been working with Numotion for about two years since her location, Monroe Wheelchair, was acquired by Numotion. “Overall, my experience has been good particularly with the service technicians. Most recently I had requested a different chest strap for my new standing wheelchair and had to wait a significant amount of time for it to arrive,” said Morgan. “However, when the service technician arrived to install the chest strap, he was friendly and knowledgeable and also took the time to help me with a couple of other minor things while he was here.”
Morgan, along with fourteen other Numotion customers from across the US, make up the members of the Numotion Customer Advisory Board (CAB). As a CAB member, Morgan has the opportunity to voice her concerns, frustrations, success stories, and questions in the hope that she can impact change for herself and others.
“This has been a super positive experience so far. I love the camaraderie across the nation with everybody on the CAB,” said Morgan. “I have learned of different things that are available to me through Numotion. But most importantly I’ve seen increased changes in Numotion's ability to communicate better to customers as a result of some of the conversations we’ve had.”