We are excited to announce that select Numotion locations across the country are now offering In-Shop Service, which will be your fastest path to repairs. 

Watch Welcome to In-Shop Service video in Spanish / ver video en español

Numotion’s mission is to improve the lives of people with disabilities by enabling them to actively participate in everyday life. We’ve been experiencing record demand for repairs across the country, and one of the most common responses we’ve received is for faster Service & Repair. We hear you. Increasing in-shop service capability originated through direct customer feedback, with many of our customers indicating they prefer to come to their local branch for repairs if it decreases wait- times. 
The benefits of bringing your equipment to the branch include having more available staff , tools, and parts to complete the repairs quickly and efficiently. Also, doing more repairs in-shop minimizes the time our teams spend driving and this enables us to service many more customers each day. This is good for everyone.
Most customers will still have the choice to select either in-shop or in-home repair appointments, however Numotion will only be servicing scooters (tiller handle, 3 or 4 wheels and captain seat) or Group 2 basic power wheelchairs (non-customized with captain seat) in-shop at a location. We recognize that this will be a change for these customers, but overall, servicing scooters and Group 2 in-shop only will enable our repair technicians to provide significantly shorter wait times for all customers.

The current locations with expanded In-Shop capabilities are - 

Alabama: Mobile
Arizona: Phoenix, Tucson
Arkansas: Little Rock
California: Sacramento, Fresno, Los Angeles, Chatsworth, San Diego, Watsonville
Colorado: Colorado Springs, Grand Junction, Loveland
Connecticut: Rocky Hill
Florida: Ft. Lauderdale, Jacksonville, Orlando, Tampa
Georgia: Atlanta, Athens
Idaho: Boise
Illinois: Chicago, Peoria
Iowa: Des Moines, Hiawatha
Indiana: Indianapolis, South Bend
Kentucky: Lexington, Louisville
Louisiana: Baton Rouge, Slidell
Maryland: Baltimore
Massachusetts: Taunton
Minnesota: Minneapolis, Grand Rapids
Missouri: Cape Girardeau, Columbia, St. Louis, Springfield, Kansas City
Montana: Billings
Nebraska: Lincoln, Omaha
Nevada: Reno, Las Vegas
New Jersey: Sayreville
New Mexico: Albuquerque
New York: Albany, Rochester, Syracuse
North Carolina: Apex, Charlotte, Greensboro
Ohio: Cleveland, Maumee, Columbus
Oklahoma: Oklahoma City 
Oregon: Portland
Pennsylvania: Harrisburg, Pittsburgh
South Dakota: Rapid City
Tennessee: Chattanooga, Memphis, Johnson City, Nashville, Knoxville
Texas: Amarillo, Athens, El Paso, Houston, Dallas, Fort Worth, McAllen
Utah: Salt Lake City
Virginia: Chesapeake
Washington: Seattle, Spokane, Tacoma
Wisconsin: Appleton, Eau Claire, Milwaukee

When you call your local branch to schedule a repair appointment, ask about scheduling in-shop service. 
Click here to find the service location nearest to you. 

Helpful In-Shop Resources 

In-Shop Repair Appointment FAQs
Tips for finding Accessible Transportation