Efficient Services

Efficient Services


We know your wheels are your independence. It’s why we’re always eager to help keep you going with as much ease and comfort as possible. With 1,000+ technical professionals nationwide, we’re able to provide you with fast, reliable and convenient service.
Remote Service

Remote Service


We are leading the way with technology designed to deliver the fastest resolution of your service issues.  Leveraging a secure, safe and reliable phone app, we connect you with a certified service technician who speaks with you or a caregiver on the phone.  The app manages a live video stream that allows our tech to diagnose many issues without a visit.  This insight allows the tech to order a part for installation at a scheduled time or in some cases talk you through simple procedures to resolve the problem completely.  Either way – it saves you valuable time.
 

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Service Technicians

Service Technicians


Our service technicians play an important role in keeping you safe and comfortable. Before working with customers, our Numotion technicians attend a structured training program. Here, they learn about all the technical aspects of wheelchairs and how to provide the best service for our customers.

Each center uses specialized testing, equipment and tools. We’re also staffed with certified experts who have years of experience with a variety of wheelchair manufacturers and other brands. We’re always here to help — even if you didn’t buy your product from Numotion.

The 19-Point Check

The 19-Point Check


We know exactly what should be expected from a wheelchair. To ensure your wheels meet our high expectations, we perform a 19-point check at every service appointment. This gives you and us the peace of mind that your equipment is working as well and safely as possible. We will check each bolt and do a thorough inspection of every part, including:
  • Electronics
  • Motor assemblies
  • Wheel assemblies
  • Castors
  • Cushions
  • Positioning devices
  • Arm and foot rests
  • Frame 

Your wheelchair should get an inspection at least once a year. Staying on top of the little repairs or tune-ups can help prevent the need for more drastic repairs and keep you in motion, and being informed about your wheelchair's power batteries can be especially helpful.

Numotion service technicians can help you in your home or at one of our nationwide locations.
Repair Classes

Repair Classes


We offer a series of Courses & Events that teach you how to perform basic maintenance on your chair. If you encounter a problem with your chair and are unable to reach a Numotion location, we want you to be able to get back in your chair and moving as soon as possible.

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Insurance Coverage

Insurance Coverage


Many services are covered by insurance. We accept most major funding sources and health plans. For services not covered by insurance, we accept check or credit card payments.
WheelTime with Daniel and Shea

WheelTime with Daniel and Shea

Numotion’s Daniel and Shea provide DIY tutorials for your wheelchair. From wheelchair dos and don’ts to battery best practices, WheelTime can help you keep your wheelchair in top form.
 

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