Numotion / About myNumotion app

myNumotion

About myNumotion app

Stay Informed Throughout Your Journey with the myNumotion App

Self-service tools

We know the world of mobility can be complicated for both new and experienced CRT users. Wondering about the status of their order should not add to that complication. Providing self-help access to our customers during key touchpoints throughout their journey can make a huge difference for them – and for us at Numotion. See below for step-by-step instructions on how to register for myNumotion.

  • Real-Time Order Information
  • Text/Email notification of order status change
  • Equipment listing
  • Request service
  • Appointment calendar
  • View self-pay estimate
  • Pay invoices 
  • Live Chat with a Numotion representative

Questions about how to use the app or curious about the features? 

A smartphone displays the myNumotion app home screen, showing user options like order status, payment, appointments, service requests, clinical team, supplies, and profile with orange and blue icons on a white background.

MyNumotion logo above two buttons labeled Customers with a person icon and Clinicians with a medical cross icon, both featuring click here text for easy access to the myNumotion app.

STEP 1

Select Customers

Login page for the myNumotion app featuring fields for username/email and password, a Log in button, and links for Forgot Your Password? and New Users Register Here (highlighted in yellow).

STEP 2

Select New Users Register Here

A registration form for the myNumotion app is displayed, requesting the customer’s first name, last name, date of birth, phone number, and email address, with a “Next” button below. The myNumotion logo appears at the top.

STEP 3

Enter your name, DOB, phone number & email address

A form in the myNumotion app asks how to contact the user, offering options to receive notifications and information via email, SMS/text, both, or declining. A blue Next button is at the bottom right.

STEP 4

Select Preferred Contact Method & create password