I have used intermittent catheters since my injury in 1987. I ordered my catheters from many different medical supply companies over the years, and the experiences are very different. My catheters are imperative to me staying healthy and I want to work with a medical supply company that understands this. I found the Numotion Medical Supply team to be knowledgeable, responsive, and caring. They understand my injury and my medical needs and are able to provide me with both my wheelchair and medical supplies. One company that understands my specific injury and products that help me live my best life possible – that’s a win!
Numotion Medical Supply has a vast selection of catheters to choose from; they carry every catheter from all major manufacturers. The Medical Supply team is incredibly knowledgeable about the different types of disabilities and level of function for specific limitations – and which catheter might best meet the needs of each person. When I switched to Numotion Medical Supply, they asked questions about my specific needs and helped narrow down the products that would be easiest for me to use. They took the time to ask me questions about my lifestyle – no one has done that before and it helped us find the perfect catheter for me.
The Numotion Medical Supply team is familiar with all types of insurances and what each cover. The first thing a team member does is check my insurance to make sure the supplies I am ordering are covered. They tell me what my out of pocket cost is before they ship. I know I can rely on my exact product being shipped each month when I place my order and I always know my co-pay.
I have a personal reorder specialist that calls me each month to place my order – and remembers me each time. If I want to try a new catheter, they sample me when it’s medically appropriate and within my doctor’s and my wishes. It is nice to get to know that the same person, who knows me, will call me every month and help with my order.
I can count on Numotion to take care of me. They call back promptly if I have a question or concern. I like knowing that I have the same team of professionals taking care of my medical supply needs and my custom wheelchair.
If you’d like to learn more about Numotion Medical Supply and the products we offer, call us or visit our website.
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