Olivia was diagnosed with Spinal Muscular Atrophy (SMA) Type II at one year old and received her first wheelchair at two years old. SMA causes the muscles to slowly deteriorate over time, affecting the ability to walk or stand up.
Olivia has been working with Numotion for approximately 15 years. “In 15 years, I have had a range of experiences with my Numotion team. Most have been positive and others could have been better,” said Olivia. “However, I believe that we all want to accomplish the same goal - to keep me mobile and living life to the fullest. Working together to solve problems, my needs are always met and I appreciate the fact that my experiences are helping to improve the experiences of others.”
Olivia’s dad, Joe sits on our Customer Advisory Board (CAB), a forum of diverse individuals who share direct customer insights with Numotion regarding experiences and perspectives, as well as provide ideas and guidance resulting in lasting positive change at Numotion and the CRT industry as a whole.
“As a member of the CAB, I have seen positive changes that have resulted from our conversations and the experience informative and uplifting. It’s an honor to be on the board with all the members including the Numotion team who are committed to customer satisfaction and truly care,” said Joe.
At 17 years old, Olivia loves to design jewelry and research space and nature. Her power wheelchair provides her with the independence to do all the things she loves, “My wheelchair provides me with increased mobility and independence, allowing me to take part in everyday activities, despite having reduced mobility. As well as helping me carry out daily tasks with ease, my wheelchair offers many social benefits such as going to school, and going to the store.”