Numotion recently learned that someone accessed certain employee email accounts without authorization at various times from August 23, 2024, through September 6, 2024. Numotion has no reason to believe that anyone was trying to access personal information in the accounts, and there is no indication that any information has been used for fraud or identity theft. Nevertheless, out of an abundance of caution, Numotion reviewed the emails that may have been accessed. On October 14, 2024, determined that the emails at-issue contained some customers’ information. 

The type of information that may have been viewed varied for each individual, but could have included names, driver’s license numbers, Social Security numbers, dates of birth, tax identification numbers, financial account numbers, health insurance information, and/or medical information.

Numotion has sent letters to potentially involved individuals for whom it has a valid mailing address and has arranged for complimentary identity theft protection services for those individuals whose Social Security numbers and/or driver’s license numbers were involved in the incident.  To date, we have no reason to believe that any personal information has been misused for the purpose of committing fraud or identity theft, but as a precautionary measure, individuals should remain vigilant to protect against potential fraud and/or identity theft by, among other things, reviewing their account statements and monitoring credit reports closely.  If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report any fraudulent activity to proper law enforcement authorities, including the police and their state attorney general. Additional information regarding identity protection can be obtained at www.ftc.gov/idtheft or by calling the Federal Trade Commission at 1-877-ID-THEFT (1-877-438-4338).  Individuals may also contact the FTC at: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.
 
We take our responsibility to safeguard personal information seriously. For further information and assistance, please call the dedicated call center Numotion has engaged to address questions. The call center can be reached at (866) 651-8713 from 8:00 am – 5:30 pm Central Time, Monday – Friday excluding major US holidays.